We are proud of our products
Payments& delivery
OUR PRODUCTS
We offer over a dozen payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider, and are protected by encryption. Should you return any of your order and are due a refund, we will refund the value of your order via the payment method you originally used.
DELIVERY
Our online store automatically calculates the best shipping routes, rates, and handlers to make sure you receive your goods quickly and cheaply. We usually ship orders within 48 hours, and depending on the shipping options you choose, you should receive them within 3-5 working days.
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Returns
Privacy Policy
At Flowerhorn Adda, we respect your privacy and are committed to protecting your personal information.
When you purchase from our website, we collect details such as your name, contact number, shipping address, and payment information only to process your orders efficiently.
Your data is kept secure and will never be shared, sold, or rented to third parties, except when required for delivery or payment processing.
By using our website, you consent to our privacy practices. If you have any questions, please contact us at flowerhornadda@gmail.com.
Shipping & Delivery Policy
We deliver our products across India through trusted courier partners.
Orders are usually processed and dispatched within 1–2 working days after payment confirmation.
Delivery time may vary between 3–7 business days depending on your location.
You will receive a tracking ID once your order is shipped.
Please ensure your shipping address and contact details are accurate to avoid delivery delays.
Returns & Refund Policy
We aim to provide the best quality products. However, if you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with photos or video proof.
Once verified, we will arrange a replacement or refund as applicable.
Products once opened or used cannot be returned due to hygiene and safety reasons.
Refunds (if approved) will be processed to your original payment method within 5–7 working days.
Terms & Conditions
By accessing or making a purchase on FlowerhornAdda.com, you agree to comply with our terms and conditions.
All product descriptions, prices, and availability are subject to change without notice.
We are not responsible for delays caused by courier or logistics partners.
Product results may vary based on fish health, tank condition, and maintenance.
Unauthorized use of our website content or images is prohibited
In case of disputes, the jurisdiction will be Chennai, Tamil Nadu (India)
For any queries, contact us at
Ph : 9591967554
flowerhornadda@gmail.com or through our social media pages.